Who we are

Kinetic Water (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. Our practices comply with the New Zealand Privacy Act 2020.

Our website address is: https://kineticwater.co.nz.

Last updated: March 2026

Infomation We Collect

• Personal Information: We collect personal information when you place an order, create an account, contact us, or subscribe to updates. This may include your name, email address, phone number, billing and shipping address, and order history.
• Payment Information: Payments are processed securely through third‑party providers. We do not store or have access to your full credit card details.
• Website & Usage Data: We automatically collect information such as IP address, device type, browser type, pages viewed, and cookies to improve website performance and user experience.

How We Use Your Infomation

We use your information to process orders, communicate with you, improve our services, prevent fraud, and comply with legal obligations. We never sell or give out your personal information.

Cookies & Tracking Technologies

We use cookies to enable essential site functions, remember preferences, analyse traffic, and improve your shopping experience. You may disable cookies in your browser settings.

Sharing Your Information

We may share your information with trusted third parties such as payment processors, couriers, hosting providers, and IT/security partners. These parties only receive the information necessary to perform their services.

Data Storage & Security

We take reasonable steps to protect your information from loss, unauthorised access, misuse, or disclosure.

How long we retain your data

We retain your information only as long as necessary to provide services, meet legal requirements, or resolve disputes.

What rights you have over your data

You may request access to or correction of your personal information at any time.

Third‑Party Links

We are not responsible for the privacy practices of external websites linked from our site.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

Kinetic Water Ltd
Email: kineticwater@outlook.co.nz
Phone: 0210792740
Location: Hawke’s Bay, New Zealand